Privacy Policy

Integrity Trees at Checkout

Effective Date: July 7, 2026 

Integrity Trees at Checkout ("we", "our", or "us") is operated by Integrity Reforestation Inc., a business incorporated in the province of Ontario, Canada.

This Privacy Policy explains how we collect, use, store, and protect information when merchants install and use the Integrity Trees at Checkout Shopify application ("the App").

By installing or using the App, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information We Collect from Merchants

To provide and operate the App, we collect information associated with the merchant's Shopify store, including:

  • Store name and Shopify shop domain

  • Store owner information provided through Shopify

  • Contact email address and phone number

  • Store currency and billing currency

  • Subscription and billing information

  • Widget configuration settings, including logos, colours, labels, contribution settings, and monthly contribution limits

  • Merchant contribution and billing history

  • Technical logs related to App operation and transactions

During installation and setup, the App also creates a product within the merchant's Shopify store using Shopify's official Product API. This product is required for the App's tree contribution functionality and is managed as part of the normal operation of the App.

The App also generates transaction logs whenever a merchant or customer funds trees through the App. These logs are used for operational, accounting, reporting, and support purposes.

2. Information We Collect from Customers

The App collects only the information necessary to process tree contributions made by a merchant's customers.

This information includes:

  • Shopify Order ID

  • Customer email address

  • Contribution amount

  • Number of trees funded

  • Currency and exchange rate information

  • Transaction status

  • Transaction timestamps

Customer names are used temporarily to personalize confirmation emails but are not permanently stored in our database.

We do not collect or store payment card information. Payment processing is handled through Shopify and other authorized payment providers.

3. How We Collect Information

Shopify Authorization and API Compliance

The App accesses merchant and store information only after a merchant has authorized the App during Shopify's installation and OAuth authorization process. We access and use Shopify data solely for the purposes of providing and operating the App and only to the extent permitted by the permissions granted by the merchant.

We comply with Shopify's API License and Terms of Use and other applicable Shopify requirements governing the collection, use, and protection of merchant and customer data.

Information is collected using Shopify's official APIs and services, including:

  • Shopify OAuth during App installation

  • Shopify Webhooks (including Orders, Shop Updates, Subscription Updates, and Product Updates)

  • Shopify Product API

  • Information entered by merchants through the App dashboard

We do not collect customer information through any method outside Shopify's authorized integration mechanisms.

4. How We Use Information

We use the information we collect to:

  • Operate and maintain the App

  • Process tree contributions

  • Generate contribution confirmation emails

  • Manage subscriptions and billing

  • Provide customer support

  • Maintain transaction records and reporting

  • Improve the functionality, reliability, and security of the App

  • Comply with applicable legal and regulatory obligations

We do not sell personal information.

5. Where Information is Stored

Information is securely stored using reputable third-party infrastructure providers, including:

  • PostgreSQL databases hosted on Amazon Web Services (AWS RDS)

  • Google Cloud Storage for merchant-uploaded assets such as logos

  • Shopify for store-related information and products created by the App

  • Stripe for subscription billing and payment processing

These service providers maintain their own security and privacy practices.

6. Data Retention

Merchant account information, contribution records, and transaction history are retained while the App is active and thereafter for historical reporting, accounting, legal compliance, and business record purposes.

Data is not automatically deleted when the App is uninstalled.

Merchants may request deletion of their data by contacting us using the information provided below. We will delete information where required by applicable law, subject to any legal or legitimate business obligations requiring continued retention.

7. Browser Storage

The App does not use cookies for advertising or analytics.

The App uses only functional browser storage, including Local Storage and Session Storage, to support features such as:

  • Remembering interface preferences

  • Maintaining temporary widget state

No personal information is stored in browser storage.

8. Sharing Information

We may share information only when necessary to operate the App or comply with legal obligations.

This may include sharing information with:

  • Shopify

  • Stripe

  • Amazon Web Services

  • Google Cloud

  • Professional advisors or service providers assisting with operation of the App

  • Government authorities where required by law

We do not sell or rent personal information to third parties.

9. Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

While we use commercially reasonable safeguards, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

10. International Data Transfers

Depending on the location of merchants, customers, or our service providers, information may be processed or stored outside the country in which it was originally collected.

By using the App, merchants acknowledge that information may be transferred to and processed in jurisdictions that may have different privacy laws than their own.

11. Your Rights

Depending on applicable privacy laws, merchants may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request information about how their data is processed

Requests may be submitted using the contact information below.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date above and, where appropriate, provide notice through the App or by other reasonable means.

13. Contact Us

If you have questions about this Privacy Policy or wish to request access to or deletion of your information, please contact us:

Integrity Reforestation

860 Dunlop Crescent
Deux Rivières, Ontario K0J 1R0
Canada

Email: app@integrity-reforestation.com